Email is still the main application on the Internet, and almost everyone uses it; both privately, and for business.
It is so incredibly popular that almost everyone is assumed to be proficient in its use.
Although it is not difficult to use, it is by no means so easy that anyone can grasp it in an instant.
For example do you know the distinction between cc and bcc?
Do you know how to set up your email so you can access it securely when you’re away from your computer?
Over the years I’ve received many emails asking:
- How do I… Create a new email account?
- How do I…Access multiple email accounts?
- How do I…Change my email address?
- Where is my Email Stored?
Many people,especially seniors, haven’t used Email at work, and are just starting with email.
The aim of this site is to provide easy to read tutorials, and practical guidance to help you get started with email, and use it confidently and securely.
To send and receive email you will need:
- An email account, and an email address.
- An email client
- To be connected to an email network. (the Internet)
Email Accounts and Addresses
An email account consists of
- User name and password
- Email Address
Note: The account user name is often the email address, but not always.
Email accounts like Yahoo are general purpose accounts and can can be used for accessing other services besides email.
Email Addresses and Mailboxes
A mailbox is a location where email is stored. It is the electronic equivalent of a post office box.
In order to receive email you need to have a mailbox.
When you sign up for an email account you are assigned a mailbox, and normally an email address.
The email address and mailbox are linked such that any email sent to the email address will be placed in the mailbox.
It is possible to link (associate) multiple email addresses to a single mailbox. See Email forwarding explained.
Getting An Email Account/Address
You can get an email account from a variety of sources, and you can have more than one account.
For most people a free email account from one of the big three email providers- Yahoo, Google and Microsoft are ideal.
Small businesses should invest in their own domain name, and use that along with an email hosting service. See Setting up email on your own domain name.
Accessing Your Email
To access your email, send and receive emails you will need an email client.
There are two popular email client types.They are:
- Desktop (Outlook Express,or windows live Mail) and or smart phone based clients called Apps. -See Mobile Email
- Web Based clients – Your Browser e.g. Google Chrome,Firefox,Internet explorer.
A desktop and or smart phone based email client needs to be installed on the computer or smart phone that you are using.
It also needs to be setup and configured before you can send, and receive email with it.
Webmail clients don’t need to be configured, and work on any computer or mobile phone
They are ideal for beginners, and for people who travel, because to connect to your email using a web based client you just type the web address of your email provider into your web browser, or follow a link on the email provider’s website.
See Choosing an Email Client for more details
Sending and Receiving Email
Now you have an email account, and have decided on your email client its time to send your first email.
Exactly how you do it will depend on your email client/provider.
The sending and receiving email tutorial is a complete beginners guide that shows you how to compose and send email, add attachments, send to multiple recipients etc.
It also takes you through your mailbox folders and how to read and reply to emails.
If you are interested in the way email moves from you email client to its destination, and what protocols are involved then Understanding the email send and receive process. covers the technical details.
Email Address Lists and Contacts
All email clients have an address book or contact list in which you can store the email addresses of the people with whom you communicate frequently.
There are several ways of adding those addresses to the Address book.
The four main methods that are supported by most email clients are:
- Adding them manually
- Add them automatically from received email.
- Add the manually from received email
- Import Them from a file
In addition most email clients will let you import and export email addresses. Related articles:-
Accessing Email From Different Locations and Devices
Access to email is so important that almost everyone wants 24/7 access even when they are on holiday or traveling away.
There are many different ways of accomplishing this depending on your email devices (computer/tablet/phone) and your email provider.
The Remote Email access article covers the most common scenarios.
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The Email FAQs has a collection of common questions and answers to help you with your email problems.
If you have a question then just ask and I will do my best to help.
Why not test your email knowledge with the email basics quiz.