Beginners Guide to Using Email


Email is still the main application on the Internet, and almost everyone uses it; both privately, and for business.

It is so incredibly popular that almost everyone is assumed to be proficient in its use.

However many people,especially seniors, haven’t used Email at work, and are just starting with email for the first time.

Over the years I’ve received many emails asking:

  • How do I… Create a new email account?
  • How do I…Access multiple email accounts?
  • How do I…Change my email address?
  • Where is my Email Stored?
  • etc..

The aim of this site is to provide easy to read tutorials, and practical step by step instructions to help you use it confidently and securely.

Getting Started

If you are completely new to email then you should start with the email basics tutorial .

This tutorial will teach you about email accounts addresses, contacts, clients and the fundamentals of sending and receiving email.

At the end of each section you will find optional short quizzes to test your understanding.

Getting An Email Account/Address

You can get an email account from a variety of sources, and you can have more than one account.

For most people a free email account from one of the big three email providers- Yahoo, Google Gmail and Microsoft are ideal.

See how to choose an Email Provider and create a free email address/account for details.

Small businesses should invest in their own domain name, and use that along with an email hosting service. See Small Business guide .

Most of the tutorials on this site are based on Yahoo Mail . See Creating a New Yahoo Email Account.

Accessing Your Email

To access your email, send and receive emails you will need an email client.

There are two popular email client types.They are:

  • Desktop (Outlook Express,or windows live Mail) and or smart phone based clients called Apps. -See Mobile Email
  • Web Based clients – Your Browser e.g. Google Chrome, Firefox, Internet explorer.

A desktop and or smart phone based email client needs to be installed on the computer or smart phone that you are using.

It also needs to be setup and configured before you can send, and receive email with it.

Webmail clients don’t need to be configured, and work on any computer or mobile phone.

Webmail clients are ideal for beginners, and for people who travel, because to connect to your email by just typing the web address of your email provider into your web browser.

See Choosing an Email Client for more details

Moving Email

Moving email either between computers or email providers is a very common process.

If you need to do this then you might find these tutorials of use:

Email Security

Your email account is very important and you should keep it secure.

Although it is impossible to be 100% secure you can be resonably secure by following some basic procedures. See Email Security Basics.

Popular Tutorials


The Email FAQs has a collection of common questions and answers to help you with your email problems.

If you  have a question then just ask and I will do my best to help.

Why not test your email knowledge with the email basics quiz.

Best Regards


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