Using Email To Reduce Communication Costs

If you or your business spends a lot of money on telephone calls and or postal costs, then you may want to consider substituting email for some of those calls and/or letters.

In my business 95% if not more of my communications with clients and suppliers is via email. I haven't sent a paper invoice for over 5 years!

I have a friend who has a very expensive photocopying machine sitting idle because he now send his drawings and invoices direct to his clients via email.

Email has many advantages over the telephone

  • You can control when you communicate
  • It doesn't cost any money to use
  • You have a record of the communication
  • It is quick

And over the postal Service

  • It doesn't cost anything
  • You have a record of the communication
  • You can send it to lots of recipients easily.
  • You can request confirmation of receipt
  • You can easily resend.

Not only can you use email to instead your telephone you can use it to completely replace your Fax machine- See email to FAX.

And if you like me need to communicate using SMS but don't like using the small mobile phone keypads then you can send and receive SMS messages as email.

So you may want to review your communication practises and see if email can be used instead.