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Troubleshooting Outlook Express Error Messages
Outlook Express error messages can appear confusing at first, so what do you do when you get one. In this article we are going to look at how to deal with error messages in general and also at some of the most common errors resulting from incorrect configuration. Microsoft Outlook express error messages vary in detail from simple pop ups like "access denied" to very detailed error messages with associated message numbers like this one below: There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.onetel.net.uk', Server: 'mail.onetel.net.uk', Protocol: POP3, Server Response: '-ERR Message Server said: Invalid login', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
The more detailed the error message the easier the problem is to troubleshoot. The procedure for troubleshooting these error messages is however the same. The main source of information regarding Outlook Express is the Outlook Express support site. Microsoft maintains an extensive database (knowledge base) of Outlook Express errors and issues. For details on using the Microsoft Outlook Express support site please see this article- Troubleshooting Outlook Express. Although the Microsoft Outlook Express support site is the ultimate source of information on Outlook Express error messages it is not the only one! If you are using third party (i.e. non-Microsoft) backup software or have installed any add on products; especially Outlook Express and Internet explorer add-ons, you should also visit the vendors site and consult the FAQs. Also don't forget your ISP. Many ISPs customise Internet explorer and so don't forget to consult their FAQs. Configuring Outlook Express Mail AccountsWhen You set up an outlook express mail account there are several settings which are critical to configure correctly, in order that you can send a receive email. Incorrect account configuration is the source of many of the common Outlook Express error messages. The settings we are going to examine are those located on the mail-properties-general tab and mail-properties-servers tab. Configuring mail-properties-general tab
Configuring mail-properties-servers tab
Below is a list of some of the most common Outlook Express error messages resulting from incorrect account configurations. When reading the Microsoft articles Exchange server,is in our case, just an SMTP server. OLEXP: "Message Could Not Be Retrieved" Error Message When You Attempt to Open E-Mail Message (303194) - When you attempt to open an e-mail message in Microsoft Outlook Express, you may receive an error message similar to the following: Message #message number could not be retrieved.Account:'MSN Mail',Server: 'pop3,email.msn.com',Protocol:POP 3,Server... OLEXP: Outlook Express and Outlook Repeatedly Prompt You for Your Password (236032) - When you use Outlook or Outlook Express and you attempt to check for messages on an Exchange Server-based computer, you may be repeatedly prompted for your user name and password. Duplicate E-mail Addresses Prevent Users from Logging on to POP3 Server (253565) - The POP3 server does not let some members log on to retrieve their e-mail. Microsoft Outlook Express will show the following error when you are trying to log on after three attempts even when you are using the correct password: There was a problem... OLEXP: You Are Repeatedly Prompted for Credentials When You Log On to Your Mail Server (298589) - When you connect to Exchange Server 5.0, 5.5, or Exchange 2000 to send or receive mail in Outlook or Outlook Express, you repeatedly receive a prompt for credentials. With Outlook Express, the following information may be displayed on the Error tab in... Error 0x800CCC92 or Error 0x800CCCD2 Occurs When You Try to Retrieve a Message from a POP3 Server (309216) - When you try to use Microsoft Outlook Express to retrieve a message from a Post Office Protocol (POP3) e-mail server, the following error message may appear: There was a problem logging onto your mail server. Your Password was rejected. Account:... OLEXP: Err Msg: Message Could Not Be Opened from Outbox Folder (175327) - When you use Outlook Express to send or receive mail, one or more of the following symptoms may occur: NOTE: Also, when customer sends email, the following error message may appear: Message Could Not Be Opened From Outbox Folder, Account: XCON: NDR with Error 0x800CCC79 When You Send SMTP Mail from Outlook Express (290808) - You can send outbound SMTP mail from a Microsoft Outlook client but cannot send outbound SMTP mail from a Microsoft Outlook Express client, and the following non-delivery report (NDR) is generated. The message could not be sent because one of the... XCLN: Error 505 Authentication Required in Outlook Express (199164) - When you use Microsoft Outlook Express to send messages by means of Exchange Server 5.5 or Exchange 2000 Server, you may receive the following error message: An unknown error was returned from the SMTP server. Subject Subject , Account ' Sender ',... Related articles and resources: |
